At Luminae Psychology, our telehealth therapy services provide convenient and effective mental health support through secure, live video sessions. Clients can engage in therapy from the comfort and privacy of their own homes. Here's a quick overview of how it works: 1. Scheduling: Clients can easily book appointments online by contacting our support team. We offer flexible scheduling to accommodate different time zones and personal commitments. 2. Preparation: Prior to the session, clients receive an email with a secure link to join the video call. There’s no need for special software, just a stable internet connection and a device with a camera and microphone. 3. Session: During the video call, clients interact with our professional, multilingual therapists in real-time. Our therapists use evidence-based techniques to provide personalised care, addressing individual needs and goals. Telehealth therapy at Luminae Psychology ensures that clients receive the same level of quality care as in-person sessions, with the added benefits of flexibility and accessibility. Whether you're a busy professional, a parent, or someone who prefers the comfort of home, Telehealth therapy makes mental health support more attainable wherever you are.

At Luminae Psychology, we understand that choosing between telehealth and in-person therapy is a personal decision. Telehealth offers incredible convenience and flexibility, particularly for those living in remote areas. Research indicates that telehealth can effectively address issues like anxiety, depression, stress management, and relationship counseling. Many of our clients truly appreciate the comfort of having sessions from home. While some may prefer the nuances of face-to-face interactions, our therapists are dedicated to making virtual sessions just as supportive. Ultimately, it's about what feels right for you, and we ensure top-notch care regardless of your choice.

While therapy is not a magic cure-all, it provides a supportive space where you can explore your thoughts, feelings, and behaviors with a trained professional. Our experienced psychologist employs evidence-based approaches to help you gain insights, develop coping strategies, and cultivate resilience. Whether you are dealing with anxiety, depression, stress, or other issues, our goal is to empower your mind and aid your journey towards well-being.

Counsellor: A counsellor is trained to provide support for emotional and mental health challenges through talk therapy. They typically do not diagnose or treat mental health disorders.

Psychiatrist: A psychiatrist is a medical doctor who specialises in mental health conditions. They are able to prescribe medications and provide medical interventions for mental health disorders.

Psychologist: A psychologist is a mental health professional trained in assessing, diagnosing, and treating a wide range of psychological issues. Psychologists use evidence-based therapies to help clients address emotional, mental, and behavioural concerns. Unlike psychiatrists, psychologists do not prescribe medication, but they focus on therapy to promote mental well-being.

At Luminae Psychology, we offer psychological therapy services to address a wide range of mental health and emotional concerns. However, if during the course of a thorough assessment, our psychologist determines that additional support is needed—such as medication or specialised medical intervention—we will provide referrals to appropriate healthcare professionals. Our goal is to ensure that you receive the comprehensive care necessary for your well-being.

Yes, diagnosis can be provided when necessary, but it is important to consider its purpose and potential impact.

Diagnosis is primarily used as an effective tool for communication between health professionals and other stakeholders, such as insurance companies, to ensure coordinated care.

However, diagnosis can sometimes act as a double-edged sword. While it helps streamline treatment and access to services, it may also induce limitations for clients by encouraging a narrow focus, leading to confirmation bias or even self-fulfilling prophecies that can restrict personal exploration and growth.

At Luminae Psychology, we carefully assess each situation and the specific needs of every client. We will provide diagnoses if it serves your well-being and treatment goals, while remaining mindful of the potential impact on your mental health.

Yes, documentation services can be provided upon request.

If you need a letter or report, please raise your request during a session or in your inquiries, specifying the purpose and intended audience.

In our sessions, we will discuss the extent of the information you wish to share and the purpose of the document, ensuring that it is carefully tailored for its intended use. Each letter or report will be custom-made to meet the specific needs of the communication.

Please note that a pro-rata fee will be charged for this service. For example, if it takes 1 hour for the psychologist to prepare the document, the fee will be equivalent to a 1-hour session.

Letters to referrers or GPs are excluded from this fee. We are happy to provide updates to referrers, such as your GP, about your progress periodically, free of charge.